If you need to contact us regarding software listed on this website, please read the information below.
If you have problems installing or running the software you bought from us, our Technical Support Team is here to help you with any Technical questions you may have.
To save you time we try and anticipate the sort of questions you might ask, by showing you the answers other people have most frequently asked us. So take a look at our online FAQ database.
If you don’t find the solution there, it means that we haven't come across the problem before. Click on the 'Log a Support Ticket' button and complete our Technical Support Form giving us as many details about your problem as possible. Our technicians will then investigate your problem, and get back to you as soon as possible, usually within 3 business days.
Please note that if you obtained your software as a result of a magazine covermount or any other free software promotion, we cannot provide you with technical support.
Customer ServiceIf you have a question about a product on this website, or a query about an order you placed with us, please fill out the contact form below and our customer service team will respond as soon as possible.
*Please note this form is not for technical support. For Technical Support please visit our online FAQ database or Log a support ticket
Avanquest Software S.A.
91, boulevard National
92250 La Garenne Colombes - France
Fax: +33 (0)1 41 27 19 71