Customer Service & Technical Support
phoneGraphic2_grey.jpg

To place an order, you can use the Chat link below or call us: 800.395.6682
We are here to accept your phone orders from 6am - 7pm (M-F) and 8am - 5pm (Sat-Sun) PST.
Of course, our online store is open 24/7.

REBATES, REFUNDS, & SALES

Need a Quick Answer?
Visit our FAQs to find answers to common questions.

Already Placed an Order?
Quickly check your order status.

Have a Rebate? Redeem a rebate online.
It’s easy to Check the Status of a Rebate.

Need to Apply for a Refund? Submit your refund information online.
Check the status of your refund here.
Proceed to SoftCity Technical support for all Avanquest products is provided through the support section of our company page on SoftCity.com. Please click here for our knowledge base, frequently asked questions, live chat, email support, and contact information.