Your First Visit

Is it your first visit?

Don’t worry:  With Avanquest.com, buying online is a child’s game!

Here are the steps:

- Find a product
- Select a delivery method
- Confirm who and where you are
- Tell us how you want to pay

How to find a product

Spoilt for choice. With over 1,500 titles to choose from, how do you find the one you want whether you’re browsing or ordering? To make it easy for you, we’ve set out below 3 simple steps you can take.

1. Internal search.
Just type in the name of the product you’re looking for or the key words that come to your mind to describe it and a list will be returned showing all the suitable matches.

2. Search by category.
Choose the relevant category from the selection at the top of the page and a list will be returned showing relevant sub-categories and products.

3. Search by OS/platform, price, software publisher, new products.

To perform these searches, go to the Product Index page, choose the relevant link in the right hand menu and a list will be returned showing the relevant products.

Find what you want.  Happy hunting!

Which delivery method to select

You'll see us write about "download" and "box" or "physical" versions. This is what we mean:

Download:  just like with much music today we just download the software immediately over the internet to your computer. You can combine this with physical and get the best of both worlds - immediate gratification and some back up media, just in case…

Box:  this is usually the standard retail pack so might be a large box with large manual for some of our technical products, or might be a thin DVD-like package or "jewel case" as these are sometimes known.

Physical:  this can be a Back Up CD or DVD which comes in a light mailer rather than a shiny commercial box; it might be a piece of paper if you are doing volume licensing.

Back Up CD/DVD: this is a CD/DVD with the software you downloaded on it. It comes in an Avanquest mailer and often we include some bonus software or trial versions on it. Only available with "download".

All software on this website is available by either download or a boxed copy – or both.

 

Which one is right for you?

Get it now!
When available, we recommend you to choose the download version for one major reason: You’ll be able to install and start using the software on your computer within minutes! Should you wish to get a physical copy in case you need to reinstall your program in the future, you can order a back-up CD that you’ll receive a few days later. It’s like having your cake and eating it…
One limitation though: If you have a Broadband internet connection, downloading software from us will only take a few minutes at most. However if you use a dial-up modem, we recommend that you don't try to download anything bigger than 150MB.

The traditional way.
Get the same product you could find in a store delivered directly to your door. No empty shelves, no traffic jams, no waiting in line – but the comfort of buying from your home or office.
Please note that some titles are available only in boxes, usually because we think they are too big to be downloaded - they would take ages. As faster internet become more available we will offer more and more titles to download.

How to order

Congratulations on selecting your Avanquest software! We’ve made the order process as simple as possible for you. A reminder of your cart is located in the top right part of the screen so you can check out anytime you want to complete your order.

 

STEP 1: Choose your software.

Once you have decided which product to buy, click on the “Buy” button on the product page. You’re directed to your cart into which your product has been added.

You can either continue shopping and browsing the site for other software titles or proceed to check out to complete your order.

To access your cart, we ask you to select your state, for tax and shipping purposes. Where applicable, we’ll add them upfront to your basket: there are no hidden or last minute charges on Avanquest! 
If you are not based in the USA, select your country and preferred currency using the 2 drop down menus.

Once your full cart appears, we invite you to:
- Check that you are happy with the products, quantities and prices that are displayed. You can easily change a product quantity or remove it by clicking on the "garbage can" button.
- Enter your promotion code if you have been issued with one.
- Click on “Proceed” to reach the next step.

 

STEP 2: Register or check your details.
Please enter your email address so that we can recognize if you are a new customer or if you already have an account

If you are a new customer, welcome. You will need to spend a few moments providing us with some details.
If you already have an account with any of Avanquest websites, please enter your password to access your account. If you have lost your password, we’ll send it back immediately to the email address you’ve provided as your login.

Once logged in, you can check your information and update it in case it has changed since the last time you ordered from us.
Don’t forget to read our Sales Terms and Conditions carefully before accepting them and clicking on the Proceed button to the next and last step.

 

STEP 3: Pay and take delivery of your software.
Once your personal information has been validated, choose your method of payment. We’re sure you’ll find your favorite one among the many options we offer: credit card (online, by phone or by fax), PayPal, check (by post) or purchase order. Obviously, the fastest and most efficient way is to purchase online with a credit card (For more details about this, visit How to Pay).
If you have chosen to buy a software download, you will find a link to download the file(s) and all the necessary explanations on the order confirmation page.
You will also receive an email confirming your order and any relevant supporting information.

Enjoy your purchase!

How to Pay

There are five ways in which you can pay for your Avanquest Software. Simply choose the method of payment that suits you best.

Credit card online
This is the easiest and most efficient way to place your order, guaranteeing you the fastest delivery. The online process is secured (we’re PCI compliant and SSL secured) and we accept the following cards: Visa, MasterCard, Discover, American Express and most debit cards.

Credit card by phone
To order by phone, please contact us with your credit card information at hand.
Tel:  (800) 395-6682 x 1 (8:00 am to 5:00 pm, Mon-Fri, Pacific Time)

Credit card by fax
Send your completed order form (accessible from the online order form), making sure to enter all your details and your credit card number.
Fax: 1 818-577-2440

Paypal
If you have a PayPal account, you can use it to pay for your order on our website. If you choose this option, you will be taken to the PayPal website to confirm your account details. You will then automatically return to this website to complete your order.

Check by mail
Please post your check and your completed order form (accessible from the online order form) to Avanquest Software, 23801 Calabasas Rd. #2005, Calabasas, CA 91302 (USA).

 

We hope that you will enjoy your Avanquest software and that we will welcome you back to this website soon!