Technical Support - Avanquest

COVID-19 UPDATE

We have made changes to our support options due to the Coronavirus (COVID-19) global pandemic. We have been monitoring the situation closely and taking every precaution to keep our associates, and our communities safe. We will continue to monitor the recommendations from local, state, and federal health officials whose experts are working tirelessly to safeguard our health.

We have expanded our work from home options to our employees and we will continue to offer free email support by submitting a support ticket. (Please see the link below). At this time, we will not be able to provide phone support, so please submit a ticket and we will reply back to you as soon as possible.

http://support.avanquest.com/support/tickets/new

Free Support Options:

Free support options vary by product. These options include email support and our Knowledge Base. Additional information on these support options can be found on our Technical Support portal. Please click here to be redirected to our Technical Support portal.

Customer Service

Need to Place an Order?
you can email us at: aqcustsvc1@avanquestusa.com

Of course, our online store is open 24/7

Have a Rebate?
Redeem a rebate online.
It's easy to Check the Status of a Rebate.

Need to Apply for a Refund?
Submit your refund information online.
Check the status of your refund here.

Technical Support - PC Utilities by VCOM

All VCOM products are eligible for free email support. Our Knowledge Base and methods of contacting Technical Support can be found on our support portal. VCOM Technical Support is available for all of the followng products:

  • Fix-It Utilities
  • PowerDesk
  • Fix-It Drive Erase Pro
  • Web Easy
  • Fix-It Driver Repair

Please click here to be redirected to the VCOM support portal.